Terms of use
Last updated: April 5, 2026
These Terms of Service (“Terms”) govern access to and use of the websites, applications, and services offered by the operator of the Art.industries service, doing business as Art.industries (“we”, “us”, “our”) (collectively, the “Service”). By using the Service you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind it, and “you” includes that organization.
1. The Service
Art.industries provides cloud software for art businesses: inventory, CRM, public websites, viewing and private rooms, email campaigns, invoicing, analytics, and related features. We may modify, suspend, or discontinue features; we will give notice where reasonably practicable for material adverse changes.
2. Accounts and access
Provide accurate information and safeguard credentials. You are responsible for activity under your account. You must comply with applicable law. We may suspend or terminate access for breach, risk to the Service, non-payment, or legal requirements.
3. Customer content and license
You retain your rights in content you submit (“Customer Content”). You grant us a non-exclusive, worldwide license to host, store, reproduce, process, transmit, display, and otherwise use Customer Content as needed to provide and improve the Service, including backups, support, and publishing you configure (for example a public website). You represent you have the rights to submit Customer Content and that it does not violate law or third-party rights.
4. Acceptable use
You agree not to: violate law or third-party rights; upload malware or disrupt the Service; send spam or deceptive communications; systematically scrape or extract to build a competing product without permission; misuse AI to generate unlawful or infringing content; or process special-category personal data in AI prompts or uploads without a lawful basis and permission where required.
5. AI features
Some features use third-party AI services. Outputs may be inaccurate and are not professional advice (legal, tax, financial, or otherwise). You are responsible for reviewing outputs. Processing is described in our Privacy policy.
6. Email and communications
We send transactional messages (authentication, security, billing). If you use campaign features, you are responsible for lawful collection of recipient data, consent where required, and unsubscribe compliance. We provide mechanisms such as unsubscribe links; you remain responsible as the sender toward your recipients.
7. Fees, trials, billing, taxes, refunds
Plans and add-ons. You may subscribe to a base plan (for example Core, Advanced, or Max) and, where offered, optional add-on modules (for example extra capacity for artworks, contacts, artists, workspace members, storage, or other features shown in the product). Fees, billing intervals (such as monthly or annual), and what is included are as shown at checkout, in your billing settings, or in a separate order form you sign with us.
Trials. If we offer a trial, it converts to a paid subscription unless you cancel before the trial ends using the controls we provide (for example at checkout or in billing settings).
Payment processor; receipts. Payments are processed by Stripe; Stripe’s terms and privacy notice may apply to how they process payment data. You authorize us and Stripe to charge your payment method for amounts due. Stripe may send you receipts, invoices, or payment confirmations for your records. Those communications are not a substitute for these Terms: your rights and obligations for the Service (including plans, add-ons, cancellation, and refunds) are governed by these Terms and the information presented in the product at purchase or change of plan.
Taxes. Fees may be subject to applicable taxes.
Cancellation. You may cancel or turn off renewal as we describe in the product (for example canceling at the end of the current billing period). Unless we say otherwise, cancellation stops future renewals; it does not erase amounts already owed for the current period.
Non-payment. We may suspend or limit access after failed renewal charges, subject to notice where required by law.
Refunds. Fees for subscriptions and recurring add-ons are generally non-refundable once charged, except where required by law or where we expressly agree in writing. Contact support@art.industries for billing questions.
8. Stripe Connect and commerce
If you use features that route payments through Stripe Connect to your connected account, Stripe and you may have direct obligations to buyers. We are not the seller of your inventory unless expressly stated in a separate agreement.
9. Third-party services
The Service may integrate third-party services (custom domains, social networks, payment providers). Their terms apply. We are not responsible for third-party services.
10. Privacy and DPA
Our Privacy policy describes how we process personal information. Business customers who require a data processing agreement may request our DPA at support@art.industries.
11. Intellectual property
We and our licensors own the Service, including software, branding, and documentation. Except for rights expressly granted, we reserve all rights. We may use feedback you provide without obligation.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). Nothing limits liability that cannot be limited by law.
14. Indemnity
You will defend and indemnify us against claims, damages, and expenses (including reasonable attorneys’ fees) arising from Customer Content, your use of the Service in violation of these Terms, or your violation of law or third-party rights, except to the extent caused by our willful misconduct.
15. Term and termination; data
You may stop using the Service at any time. For paid workspaces, ending the Service may require canceling your subscription and add-ons as described in Section 7 and in your billing settings. We may terminate or suspend as described in these Terms. Upon termination, your access ends. Export your data while your account is active where the product provides export. We delete or retain data as described in our Privacy policy and your plan.
16. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, excluding conflict-of-law rules. Courts in Delaware have exclusive jurisdiction, subject to mandatory protections in your country of residence where applicable. Before filing a claim, contact support@art.industries to attempt informal resolution.
17. Changes
We may modify these Terms. We will post the updated Terms and revise the “Last updated” date. Continued use after the effective date may constitute acceptance where permitted by law.
18. Miscellaneous
You may not assign these Terms without our consent; we may assign in connection with a merger or sale. These Terms and the Privacy policy are the entire agreement regarding the Service unless a separate signed order form states otherwise. If a provision is invalid, the remainder remains.