Platform

Shipping and Logistics

Art.Industries is partnering with Shippo to connect shipping directly to your storefront and orders. Customers choose from the delivery options available to them at checkout, while your team creates labels and follows each shipment without moving the order into another system. For international buyers, Dutify adds duties and import taxes to the checkout, so the price they pay is the full price.

Shipping byShippoandDutify

Shipments

Give customers a choice at checkout

Show current shipping options based on what is in the order and where it is going. The customer can compare the available carriers and services, choose the option that suits them and see the cost before completing the purchase.

Turn an order into a shipment

Once an order is ready, use its existing customer, address and item information to prepare the shipment. Select the service and create the shipping label through Shippo without entering the order again on a carrier website.

Duties and taxes for international buyers

Selling abroad? Connect Dutify to show duties and import taxes at checkout, so international buyers see the full cost of their order before they pay instead of meeting an unexpected charge on delivery.

Connected through Shippo and Dutify

Shippo brings rates, carrier services, labels and tracking from its global shipping network into Art.Industries, so you can ship without leaving the order. For international orders, Dutify adds duties and import taxes to the checkout.

Tracking

Every shipment stays with the order

Keep tracking with the order

Add the tracking information to the order so your team can follow its progress and the customer can receive delivery updates. The shipment stays connected to the items, payment and contact involved.

No cut of the shipping rate

Art.Industries does not add a cut or percentage to the shipping rate. Customers pay the price of the carrier service they choose, nothing more.

Your logistics, your choice

Shippo is an option, not a requirement. When a work needs a specialist art handler, a fine-art shipper, crating or white-glove delivery, arrange it with the partners you already trust and manage it the way your business needs.

Everything included

Everything in Shipping and Logistics

At checkout

  • Live options for the items and destination
  • Carriers and services to compare
  • The cost shown before purchase
  • Duties and import taxes through Dutify

Shipments

  • Prepared from the order's customer, address and items
  • Labels created through Shippo
  • No re-entering orders on carrier websites

Tracking

  • Tracking added to the order
  • Delivery updates for the customer
  • Linked to the items, payment and contact

Your choice

  • No cut of the shipping rate
  • Shippo is optional
  • Your own art handlers, crating or white-glove delivery
  • Print-on-demand orders shipped by Prodigi
Answers

About Shipping and Logistics

Do you add a fee to shipping?

No. Art.Industries does not add a cut or percentage to the shipping rate. Customers see the rate from the carrier service they choose.

Which carriers can customers choose from?

If you use Shippo, the options at checkout come from Shippo’s carrier network and depend on your location, the destination and what is in the order. If you would rather not use it, ship with the carriers or art handlers you already work with.

Can I use my own shipper or art handler?

Yes. Shippo is optional. For works that need specialist handling, crating or white-glove delivery, use the logistics partners you prefer.

Do I still pack and send orders myself?

Yes. Art.Industries and Shippo handle rates, labels and tracking; you pack the item and hand it to the carrier. Print-on-demand orders are the exception, as Prodigi ships those for you.

Something we haven’t answered about Shipping and Logistics?

Ask us anything about Shipping and Logistics. We reply by email.

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